top of page
nebula_edited_edited.jpg

Code of Conduct

 SAFETY & SECURITY: WHAT TO EXPECT

To maintain a secure and smooth experience, we implement a range of protective measures:

 At Entry:

  • All bags are subject to inspection

  • Metal detectors (walkthrough or handheld) may be in use

  • Security teams will check badges and tickets

  • Please allow extra time for these procedures, especially during peak hours

​

 On-Site Safety:

  • You’ll notice both uniformed and plainclothes security

  • Surveillance cameras (CCTV) will monitor event areas

  • Police may be present for added safety

  • Emergency medical personnel are stationed on-site and ready to assist

​

 Identification:

  • Event badges must be worn at all times inside the venue

  • Have a valid photo ID on you at all times

  • Lost credentials? Report to registration immediately

​

 Keep in Mind:

  • Don’t leave personal belongings unattended

  • We are not responsible for lost or stolen property

  • If you see something suspicious, say something — notify event staff or security

​

 WHAT’S NOT ALLOWED

​

To keep the event safe and enjoyable, please avoid the following behaviors and items:

 Banned Behavior:

  • Blocking walkways, entrances, or exits

  • Running indoors or pushing through lines

  • Line cutting or holding spots for others

  • Ignoring staff directions or posted signage

  • Unauthorized access to restricted areas

  • Harassment, threats, or physical altercations

​

 Prohibited Items:

  • Real weapons, including firearms, knives, and ammunition

  • Fireworks, explosives, or open flames

  • Balloons, folding chairs, or oversized strollers (over 31” x 52”)

  • Vape pens, marijuana, and all smoking devices

  • Outside food or drinks

  • Alcohol outside of designated serving areas

Note: Alcohol is only permitted for those 21+ in approved locations.

​

 PROP WEAPONS & COSPLAY SAFETY

We love your cosplay — but safety comes first.

  • All props must be inspected and approved by security before entering the event

  • Allowed: Foam weapons, plastic props, toy guns with visible orange tips

  • Prohibited: Metal, wooden, or real-looking weapon replicas

  • Any unapproved or unsafe items may be confiscated

​

 CONDUCT EXPECTATIONS

We’re dedicated to building a friendly and respectful community. All attendees are expected to treat others with kindness and consideration.

​

General Code of Conduct:

  • Respect personal space — ask before touching or photographing someone

  • Avoid disruptive behavior during panels, signings, or screenings

  • Follow all venue rules and directions from staff

  • Clean up after yourself and use trash bins

  • Harassment is Never Tolerated:

​

We have a zero-tolerance policy for:

  • Verbal abuse or threats

  • Stalking or intimidation

  • Unwanted touching or attention

  • Harassing photos or videos

  • Hate speech, slurs, or discriminatory behavior

  • Sexual language, gestures, or inappropriate attire

  • Disruption of scheduled events or guest sessions

  • Policing of restroom use or gender expression

​

This includes any mistreatment based on race, gender, orientation, identity, disability, religion, age, or appearance.

​

 Violators will be removed from the event without refund. If you’re made uncomfortable, or witness something inappropriate, report it immediately to a staff member or security.

​

 DIGITAL BEHAVIOR & PRIVACY

Respect each other both in person and online:

  • Do not attempt to collect or share anyone’s private information without permission

  • Avoid recording or streaming panels unless explicitly allowed

  • Always ask before photographing or tagging someone on social media

​

HEALTH & WELLNESS

Your health matters. Please take care of yourself and those around you.

​

 Before Attending:

  • Do not come to the event if you’re feeling sick

  • Be familiar with CDC health guidelines

  • Masks and vaccination are not required but are welcomed

⚠️You’re not experiencing symptoms of illness

  • You haven’t been in recent contact with anyone diagnosed with COVID-19

  • You understand and accept any health risks of attending a public event

​

 MEDICAL & EMERGENCY ASSISTANCE

Need help? Visit the First Aid station or speak with a staff member or security. EMTs are available on-site to respond to medical issues quickly and professionally.

​

 ACCESSIBILITY & INCLUSION

We’re committed to ensuring our events are accessible to all.

​

 Accessibility Wristbands Provide:

  • Priority access for photo ops and autographs

  • Reserved panel seating

  • Use of VIP entrances (excluding VIP benefits)

Each person with an accessibility wristband may bring one assistant with a paid ticket.

For specific accessibility needs, reach out to us through our contact form.

​

 SENSORY-FRIENDLY OPTIONS

Some events offer Sensory Deprivation Rooms for attendees who need a quiet space. Availability varies by location. To check if your event includes this, please contact us through the official event website.

​

 FINAL REMINDERS

  • Treat everyone with respect and kindness

  • Keep the venue clean and safe

  • Help us create a space that’s inclusive, fun, and memorable for all

bottom of page